Case Study
Oct 7, 2025
Oct 7, 2025
Empowering Growth and Customer Loyalty
How Demosphere Significantly Increased their Profit Margins with JustiFi's Embedded Payments Solution
Empowering Growth and Customer Loyalty
How Demosphere Significantly Increased their Profit Margins with JustiFi's Embedded Payments Solution
About Demosphere
Demosphere is a leading provider of software solutions for sports organizations, offering a comprehensive suite of tools to streamline administrative tasks and enhance the overall experience for athletes, coaches, and parents. With over 30 years of industry experience, Demosphere serves thousands of sports clubs, leagues, and tournaments worldwide.
Problems to be Solved
Demosphere faced multiple challenges that not only hindered their revenue growth but also compromised customer experience prior to adopting JustiFi's solution.
Revenue Growth – Demosphere's existing payments infrastructure was suboptimal, resulting in high transaction rates and missed revenue opportunities.
Custom Fee Management – Demosphere needed the ability to pass specific, calculated fees directly through to cardholders at the transaction level. Their existing payment infrastructure couldn't accommodate the precise fee controls required for their "service fee" model, where clubs could either absorb processing costs or pass them on to customers with exact accuracy.
Risk Management & Fraud Prevention – As a platform serving thousands of sports organizations, Demosphere needed robust fraud prevention capabilities and risk assessment processes. They required a payment partner who understood the unique challenges of platform-based businesses and could provide guidance on risk management without creating operational bottlenecks.
Fintech Expertise Gap – Like many vSaaS platforms, Demosphere lacked the specialized fintech team needed to optimize their payment operations and revenue strategy. Hiring dedicated payments engineers and professionals would have been expensive and time-consuming, yet they needed expert guidance to maximize their payment economics.
Solution & Results
Recognizing the need to address these challenges, Demosphere embarked on a strategic initiative to integrate JustiFi's embedded payments directly into their software platform. The results have been transformational across every aspect of their payment operations.
"Getting new customers is expensive. It's increasingly hard to grow through SaaS fees alone. JustiFi has helped make our internal operations much smoother, created a better overall experience for our users, and significantly increased our profit margins."
Kris Baker, President | Demosphere
Embedded Payments – Demosphere's software platform was equipped with an integrated payment gateway, eliminating the need for organizations to use external payment processors. This integration streamlined the payment process, providing a unified experience for users.
Precision Fee Control – JustiFi's platform enabled Demosphere to pass exact fee amounts at the transaction level, solving complex rounding issues and giving them complete control over their service fee model. This capability allows clubs to choose whether to absorb processing costs or pass them directly to customers with mathematical precision.
Partnership-Based Risk Management – JustiFi's collaborative approach to risk management helped Demosphere maintain their careful client vetting process while streamlining operations. The partnership approach ensures robust fraud prevention without creating unnecessary barriers for legitimate sports organizations.
Partnership with Fintech Experts – Rather than hiring a team of expensive fintech professionals, Demosphere teamed up with JustiFi's Engage team who provide real-time insights into their financial performance. This partnership has allowed them to make data-driven decisions, optimize revenue strategies, and maintain complete data ownership and control over their customer relationships.
Learn more: Engage Fintech Team
"When we needed a critical feature implemented, it got done quickly without having to fight through support channels. The whole experience made it feel like a partnership rather than just being a customer."
Nate Muller, Director of Infrastructure and QA | Demosphere
Conclusion
Demosphere's implementation of JustiFi's embedded payment platform successfully addressed their revenue optimization challenges, provided precise fee management capabilities, enhanced their risk management processes, and delivered access to specialized fintech expertise without hiring dedicated staff. The partnership resulted in substantial profit margin increases, automated operational processes, and enhanced customer experiences while maintaining complete brand control and data ownership.
About Demosphere
Demosphere is a leading provider of software solutions for sports organizations, offering a comprehensive suite of tools to streamline administrative tasks and enhance the overall experience for athletes, coaches, and parents. With over 30 years of industry experience, Demosphere serves thousands of sports clubs, leagues, and tournaments worldwide.
Problems to be Solved
Demosphere faced multiple challenges that not only hindered their revenue growth but also compromised customer experience prior to adopting JustiFi's solution.
Revenue Growth – Demosphere's existing payments infrastructure was suboptimal, resulting in high transaction rates and missed revenue opportunities.
Custom Fee Management – Demosphere needed the ability to pass specific, calculated fees directly through to cardholders at the transaction level. Their existing payment infrastructure couldn't accommodate the precise fee controls required for their "service fee" model, where clubs could either absorb processing costs or pass them on to customers with exact accuracy.
Risk Management & Fraud Prevention – As a platform serving thousands of sports organizations, Demosphere needed robust fraud prevention capabilities and risk assessment processes. They required a payment partner who understood the unique challenges of platform-based businesses and could provide guidance on risk management without creating operational bottlenecks.
Fintech Expertise Gap – Like many vSaaS platforms, Demosphere lacked the specialized fintech team needed to optimize their payment operations and revenue strategy. Hiring dedicated payments engineers and professionals would have been expensive and time-consuming, yet they needed expert guidance to maximize their payment economics.
Solution & Results
Recognizing the need to address these challenges, Demosphere embarked on a strategic initiative to integrate JustiFi's embedded payments directly into their software platform. The results have been transformational across every aspect of their payment operations.
"Getting new customers is expensive. It's increasingly hard to grow through SaaS fees alone. JustiFi has helped make our internal operations much smoother, created a better overall experience for our users, and significantly increased our profit margins."
Kris Baker, President | Demosphere
Embedded Payments – Demosphere's software platform was equipped with an integrated payment gateway, eliminating the need for organizations to use external payment processors. This integration streamlined the payment process, providing a unified experience for users.
Precision Fee Control – JustiFi's platform enabled Demosphere to pass exact fee amounts at the transaction level, solving complex rounding issues and giving them complete control over their service fee model. This capability allows clubs to choose whether to absorb processing costs or pass them directly to customers with mathematical precision.
Partnership-Based Risk Management – JustiFi's collaborative approach to risk management helped Demosphere maintain their careful client vetting process while streamlining operations. The partnership approach ensures robust fraud prevention without creating unnecessary barriers for legitimate sports organizations.
Partnership with Fintech Experts – Rather than hiring a team of expensive fintech professionals, Demosphere teamed up with JustiFi's Engage team who provide real-time insights into their financial performance. This partnership has allowed them to make data-driven decisions, optimize revenue strategies, and maintain complete data ownership and control over their customer relationships.
Learn more: Engage Fintech Team
"When we needed a critical feature implemented, it got done quickly without having to fight through support channels. The whole experience made it feel like a partnership rather than just being a customer."
Nate Muller, Director of Infrastructure and QA | Demosphere
Conclusion
Demosphere's implementation of JustiFi's embedded payment platform successfully addressed their revenue optimization challenges, provided precise fee management capabilities, enhanced their risk management processes, and delivered access to specialized fintech expertise without hiring dedicated staff. The partnership resulted in substantial profit margin increases, automated operational processes, and enhanced customer experiences while maintaining complete brand control and data ownership.