About Leap

Leap is the leading roofing and remodeling estimate software, designed by industry experts to manage every stage of a job from inspection to final payment. Previously, Leap relied on multiple payment processors. Partnering with JustiFi, they created LeapPay — a fully embedded payment solution that lets businesses seamlessly accept payments from homeowners and close more deals.

Problems to be solved

Leap listened closely to their customers and identified several pain points with traditional payment processors:

• Slow payment processing: businesses waited for checks to clear and chased down late payments.

• Cash flow management: delayed payments strained contractors’ cash flow.

• Manual data entry: managing multiple payment methods was time-consuming and error-prone.

• Limited payment options: customers demanded credit cards, ACH, and Buy Now, Pay Later.

The solution

Leap collaborated with JustiFi to build LeapPay directly into the product:

• Effortless integration: LeapPay works seamlessly within Leap — no separate payment systems.

• Faster payments: secure, instant electronic payments give faster access to funds and healthier cash flow.

• Streamlined workflows: automated payment reconciliation reduces manual entry and errors.

• Better customer experience: card, ACH, and BNPL options help contractors close deals faster.

• Enterprise-grade security: LeapPay inherits JustiFi’s PCI-DSS and SOC 2 compliance.

Customer activation

Migrating Leap’s CRM customer base to LeapPay was never going to happen overnight, so JustiFi partnered with the Leap team on a comprehensive go-to-market playbook. Using it, Leap scaled from $0 to an annualized monthly payment volume of tens of millions of dollars in less than six months — with several billion in potential payments across Leap’s growing customer base.

Conclusion

The partnership has significantly improved payment processing, operational efficiency, and customer satisfaction — Leap’s customers close more deals thanks to the seamless LeapPay experience. Next up: activating more of the customer base and exploring new fintech products like embedded insurance and Buy Now, Pay Later.