Customer story

Vertical Software
How Demosphere significantly increased profit margins with JustiFi's embedded payments — while keeping full control of their data and brand.

30+ years
serving sports organizations worldwide
Thousands
of clubs, leagues, and tournaments on platform
100%
data ownership retained
Payments · Engage
Products used
About Demosphere
Demosphere is a leading provider of software for sports organizations — a comprehensive suite that streamlines administration for athletes, coaches, and parents. With over 30 years of industry experience, Demosphere serves thousands of sports clubs, leagues, and tournaments worldwide.
Problems to be solved
Before adopting JustiFi, Demosphere faced challenges that hindered revenue growth and compromised customer experience:
Revenue growth: the existing payments infrastructure meant high transaction rates and missed revenue opportunities.
Custom fee management: their “service fee” model needed exact, transaction-level fee pass-through their processor couldn’t deliver.
Risk & fraud prevention: a platform serving thousands of organizations needed robust risk processes without operational bottlenecks.
Fintech expertise gap: hiring dedicated payments engineers would have been expensive and slow.
Solution & results
Demosphere integrated JustiFi’s embedded payments directly into their platform — and the results have been transformational across their payment operations:
Embedded payments: an integrated gateway eliminated external processors and unified the user experience.
Precision fee control: exact fee amounts pass through at the transaction level — clubs choose to absorb costs or pass them on with mathematical precision.
Partnership-based risk management: robust fraud prevention without unnecessary barriers for legitimate organizations.
Fintech experts on tap: JustiFi’s Engage team provides real-time financial insights — data-driven decisions with complete data ownership, no in-house fintech hires.
When we needed a critical feature implemented, it got done quickly without having to fight through support channels. The whole experience made it feel like a partnership rather than just being a customer.
— Nate Muller, Director of Infrastructure and QA
Conclusion
JustiFi’s embedded payment platform addressed Demosphere’s revenue optimization challenges, delivered precise fee management, strengthened risk processes, and provided specialized fintech expertise without dedicated staff — substantial profit margin increases with complete brand control and data ownership.
Note: Demosphere was acquired by Otto Sport in 2026. The results described here reflect Demosphere’s partnership with JustiFi prior to the acquisition.
Kris Baker
President, Demosphere
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