Sub-Account Onboarding Process
This page provides explanations on the underwriting requirements for all JustiFi sub-accounts, and the frequently asked questions surrounding those requirements.
Credit Risk
We’re in this together.
JustiFi is obligated to protect you, your customers and the consumers they serve. For that reason, we’re required to have a thorough understanding of your customers’ business model, financial situation, and the potential credit risk of each individual business.
What is credit risk?
Credit risk is the potential for monetary loss resulting from a business’ inability to remit refunds and chargebacks it generates back to customers it has accepted payment from.
Historically, businesses that accept payment far in advance of delivery of goods and services may be a higher risk for payment processors.
To mitigate this risk, businesses must provide documented evidence of its operational and financial strength, and its continued ability to support delivery of goods and services, refunds, and chargebacks.
Required Onboarding Documents by Entity
What we need, by entity type.
This information is securely used to perform industry standard identity verification. To ensure a fast and frictionless onboarding process, it’s important to input the information as accurately as possible.
Sole-Proprietorship · Single-Member LLC
BUSINESS INFO
Website URL
Business Type
Determines MCC Code
Business Name
As represented on Tax Records
Tax ID
Federal Tax Identification Number/EIN Issued By The IRS
Approximate Annual Spend
Date of Incorporation
ONE REPRESENTATIVE
First & Last Name
Date of Birth
Must be 18 or older
Address
Full SSN
Photo ID Upload
Only collected (later) if submitted representative can’t be verified
BANK ACCOUNT
To receive payouts, US banks only
Account Holder Name
Account Type
Individual or Company
Routing Number
ACH routing number (not wire routing number)
Account Number
Must be a checking account
Additional Credit Documentation may be Required
Not every sub-account is created equal.
In certain instances, we may require additional financial documents to safeguard both you and your customers. These documents may include:
Bank Statements
3-6 months of recent bank statements may be required. Bank statements allow JustiFi to assess deposit and balance trends.
Processing Statements
3-12 months of processing statements from the business’ previous merchant account provider may be required. Processing statements allow JustiFi to assess transaction volume and count as well as refund and chargeback trends.
Financial Statements
The most recent 2 years and year to date financial statements may be required. Financial statement packages typically include balance sheet, income statement, and cash flow statements. A Deferred Revenue report may also be required. These statements allow JustiFi to assess the business’ financial condition and determine if the financial wherewithal is aligned with the credit risk the business may generate.
Booking Report
An annual booking report may be required. This report typically includes transaction date, transaction amount, and date of services rendered.
Line of Credit/Debt Terms
The business may be required to provide evidence of line of credit availability and/or term debt agreements. This allows JustiFi to assess the business’ current debt obligations and cash availability.
In the event that any information is unverifiable, the following documents may also be required:
Photo ID upload
for the financial representative
Photo SSN Card upload
for the financial representative
SS4 or 501c3 letter
Articles of Formation
Registration documentation
verifying the individual on the application as a valid financial representative
Onboarding FAQ
We’re here to answer all your questions.
Still have questions?
Our team can walk you through the requirements for your specific sub-accounts.
© 2026 JustiFi. All rights reserved.